Where can I buy your toys? How do I buy one of your products?
I update my shop with new handmade popetse or accessories once every few weeks. On the update day all new pieces will be available for purchase in the Shop.
I send out a newsletter (at least 24 hours before the shop update) to notify my subscribers.
Please Note: Pieces are limited, but once an item is in your cart it will remain there (for a limited time) until you check out. Please do be kind to other shoppers and remove any unwanted items as you shop! Thanks.
How do I find out when you have new pieces available and other info about what you're up to?
I set a date and time for the shop update a couple weeks in advance and post all that info on the blog and facebook, along with other news from the studio.
You can sign up to my mailling list to receive newsletter HERE.
What methods of payment do you accept?
Currently my shop accepts all major credit cards.
NOTE: If you wish to pay by check or if you are having trouble with your purchase, please send me an email : HERE.
Do you ship outside European Union (EU)?
I ship worldwide.
How items are shipped?
Most orders generally ship within 3-5 days (except weekends and holidays). I do my best to keep my customers updated.
Please note: I’ve only had one accident so far where customer has reported item arriving damaged, but once an item has shipped I am not responsibility for any uninsured lost or stolen packages.
Accordance with the provisions of Articles L121-20, the customer has 7 days from the date of delivery to return the product in its original packaging for a refund. The returns will be accepted if the product has not been used, washed, damaged,. The return postage will be paid by the customer.